Privacy Policy

Introduction

Thank you for visiting our website. Protecting the privacy and security of our customers' and users' personal data is a priority for PHASILAB. This Privacy Policy outlines the data we collect when you visit and use our website, and how we process it.

I. Who We Are

This website (referred to as "the Website") is operated by PHASILAB, a simplified joint-stock company with a share capital of €600,490. Our registered office is located at 13 Rue de la Boiseraie, 13012 Marseille, France. PHASILAB acts as the data controller for personal data collected through the Website.

This Privacy Policy may be updated at any time. Please refer to the "Last Updated" date at the top of this page to track changes.

II. Information We Collect

We collect two main types of personal data:

  1. Data Provided by You:
    • Information entered on forms (e.g., contact forms, newsletter subscriptions, surveys), such as name, email address, phone number, birthdate, gender, postal address, and additional details related to your request (including health and wellness data, if provided).
  2. Automatically Collected Data:
    • Data generated through cookies and trackers, including:
    • Website-specific data: Domain name, pages visited, videos watched, and interactions with advertisements.
    • Device-specific data: IP address, browser type, operating system.
  3. We may also collect information from third-party sources, such as social media profiles if you connect through them.

III. Purpose of Data Processing

We process your personal data to:

  • Provide requested services or respond to inquiries.
  • Analyze and improve the Website’s performance.
  • Conduct marketing activities (with your consent, where required).
  • Ensure security and compliance with applicable laws.

Fields marked with an asterisk (*) indicate required information necessary to fulfill your requests. Optional fields allow us to improve our services and communication.

IV. Sharing and Transfer of Data

Your personal data may be shared:

  • Internally: With PHASILAB personnel (e.g., administrative, marketing, sales, IT teams).
  • With Third Parties: Trusted service providers handling operations like website management, product delivery, or marketing campaigns, acting under PHASILAB's instructions.

For data transfers outside the EEA (European Economic Area), we ensure the same level of protection via mechanisms such as Standard Contractual Clauses or other legally approved measures.

We may disclose personal data:

  • In connection with a business transfer (e.g., sale of PHASILAB assets).
  • To comply with legal obligations or protect our rights (e.g., responding to regulatory authorities).

V. Marketing Communication

We may contact you by email or other electronic means to promote our products and services, subject to your consent where required. To unsubscribe, use the "unsubscribe" link in our emails or contact us directly.

VI. Data Retention

Your personal data will only be stored for as long as necessary for the purposes outlined in this policy. Retention periods include:

  • Customer interactions: Up to 3 years from the last interaction for marketing purposes.
  • Security logs (e.g., IP addresses): Retained for up to 10 days.
  • Cookies and trackers: Retained for up to 13 months (subject to your consent).

Data no longer required will be securely deleted or anonymized.

VII. External Links

The Website may include links to third-party websites. PHASILAB is not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

VIII. Your Rights

Under applicable data protection laws, you have the right to:

  1. Access and obtain a copy of your personal data.
  2. Request correction of inaccurate or incomplete data.
  3. Request deletion of your personal data.
  4. Restrict processing in specific circumstances.
  5. Request portability of your data.
  6. Withdraw consent for data processing (where consent is the legal basis).
  7. Object to direct marketing activities or processing based on legitimate interests.
  8. Give instructions regarding the use of your data after your death.

To exercise these rights, contact us at the address below. Proof of identity may be required.

IX. Cookies

Cookies and similar trackers are used to enhance your browsing experience. By continuing to use the Website, you consent to their use. You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy.

X. Contact Us

For questions or assistance, please contact Customer Service via the contact form on our website or by mail at PHASILAB, 13 Rue de la Boiseraie, 13012 Marseille, France

Last Updated: 2024